Compare Plans

Workstation Management

Monthly Cost

As low as $20

As low as $40

As low as $65

As low as $100

Guaranteed Emergency Response Time

4 Hours

3 Hours

2 Hour

1 Hour

24x7x365 Monitoring & Automated Reporting/Alerting

Software & O/S Patch/Update Management

Managed & Monitored Anti-Virus or EDR Subscription

Online Ticketing Support System

Asset Management & Reporting

Secure Help Desk Remote Access

Unlimited Phone & Remote Control Support for Covered Systems – (Defined Applications)

Advanced Desktop Optimization & Management

VPN Client Management

Remote Support for Mobile Users

Software License Management

Mobile Phone Support

Monthly Scheduled On-Site Maintenance

1 hour per every 10 PCs

Unlimited Phone & Remote Support for Covered Systems

Unlimited On-Site Support for Covered Systems

Workstation Annual Hard Drive Imaging

24/7 Emergency Support

Network Management

Monthly Cost

Number of Devices on Network: 1-10

$25

$75

$175

$300

Number of Devices on Network: 11-24

$50

$150

$300

$600

Number of Devices on Network: 25-50

$100

$200

$450

$800

Number of Devices on Network 51-100

$150

$300

$750

$1,400

Guaranteed Emergency Response Time

4 Hours

3 Hours

2 Hour

1 Hour

Basic Network Uptime Monitoring

Purchasing Assistance for Replacement Equipment

Router/Firewall Firmware Management

Network Device Monitoring

VPN Management

VPN Client Management

Network Printer Support

Switch Management

Router/Firewall Management

Network Device Management

ISP Management

Third Party Web Hosting Management

PCI Compliance Support

24x7x356 Monitoring & Automated Reporting/Alerting

Annual Technology Plans

Web Hosting Services (Apache + MySql)

E-mail Spam and Virus Filtering

Asset Reporting

Asset Lifecycle Management

Unlimited On-Site Support for Covered Events

Project Planning

24/7 Emergency Support

Server Management

Monthly Cost

$100

$200

$300

$400

Guaranteed Emergency Response Time

4 Hours

3 Hours

2 Hour

1 Hour

24x7x365 Monitoring & Automated Reporting/Alerting

Service(s) Availability Monitoring/Alerting & Automated Response

Event Log Monitoring & Alerting

Log File Maintenance

Drive Space Monitoring & Alerting

Backup Monitoring & Alerting

Printer Queue & Availability Monitoring

Server Patch/Update Management & Reporting

Managed & Monitored Anti-Virus or EDR Subscription

Unlimited Phone & Remote Control Support for Covered Systems – (Defined Applications)

User Account Administration

File Sharing Permission Administration

Security Administration

Cloud Backup Subscription

Unlimited Phone and Remote Support for Covered Systems (All Supported Applications)

Monthly Scheduled On-Site Maintenance

1 Hour

Updates / Upgrades / Add-Ons / Patches for Supported Applications

Unlimited On-Site Support for Covered Systems

24/7 Emergency Support

Mobile Device Management

Monthly Cost

$10

$20

$30

$40

Guaranteed Emergency Response Time

4 Hours

3 Hours

2 Hour

1 Hour

Customizable Security Settings

Location Tracking

Ownership Tracking

Data Usage Monitoring

Remove Management (lock/wipe device, set passwords)

Cloud User Management (MS 365, Azure AD, Google Workspace, etc.)

Monthly Cost (Per User)

$3

$6

$11

$18

Guaranteed Emergency Response Time

4 Hour

3 Hour

2 Hour

1 Hour

User Management

License Management

Unlimited Phone & Remote Support for Covered Items

Group Management

Security Administration

Managed Documents/File Shares

Email Management

Unlimited On-Site Support for Covered Systems

Cloud Management (AWS, Azure, GCP, etc.)

Monthly Cost

Guaranteed Emergency Response Time

4 Hours

3 Hours

2 Hour

1 Hour

Support Coverage

M-F, 7a-5p CST US

24/7/365

Email and Support Portal

Account and User Management

Cost Optimization

Monitoring and Alerts

Response and Incident Management

Deployment Model

CLI/GUI

Infrastructure as Code

Phone Support

Backup and Patch Management

Change Management

Architecture and Infrastructure Deployment

Well Architected Review

Reporting

DR Planning and Guidance

Easy & Reliable Service Plans

Workstation Management with Security Products

Starting at $20/mo

24/7 Critical Systems Monitoring

Enterprise Managed Antivirus or EDR

Patch/Update Management

Network Management

Starting at $25/mo

24/7 Critical Systems Monitoring

Firewall/Router Update Management

Purchasing Equipment Assistance

Server Management

Starting at $100/mo

24/7 Critical Systems Monitoring

Enterprise Managed Antivirus or EDR

Patch/Update Management

Compare Service Plans

WOrkstation Management

Silver

Gold

Platinium

Diamond

Monthly Cost

As low as $20

As low as $40

As low as $65

As low as $100

Guaranteed Emergency Response Time

4 Hours

3 Hours

2 Hour

1 Hour

24x7x365 Monitoring & Automated Reporting/Alerting

Software & O/S Patch/Update Management

Managed & Monitored Anti-Virus or EDR Subscription

Online Ticketing Support System

Asset Management & Reporting

Secure Help Desk Remote Access

Unlimited Phone & Remote Control Support for Covered Systems – (Defined Applications)

Advanced Desktop Optimization & Management

VPN Client Management

Remote Support for Mobile Users

Software License Management

Mobile Phone Support

Monthly Scheduled On-Site Maintenance

1 hour per every 10 PCs

Unlimited Phone & Remote Support for Covered Systems

Unlimited On-Site Support for Covered Systems

Workstation Annual Hard Drive Imaging

24/7 Emergency Support

Network Management

Silver

Gold

Platinium

Diamond

Monthly Cost

Number of Devices on Network: 1-10

$25

$75

$175

$300

Number of Devices on Network: 11-24

$50

$150

$300

$600

Number of Devices on Network: 25-50

$100

$200

$450

$800

Number of Devices on Network 51-100

$150

$300

$750

$1,400

Guaranteed Emergency Response Time

4 Hours

3 Hours

2 Hour