Easy & Reliable Service Plans
Unbeatable Features
Guaranteed Emergency Response Time
24×7 Monitoring & Reporting
Server Patch Management
Managed & Monitored Anti-Virus or EDR Subscription
Online Ticketing Support System
Optimized Service
Monthly Scheduled On-Site Maintenance
Unlimited On-Site Support for Covered Systems
Unlimited Phone & Remote Support for Covered Systems
24/7 Emergency Support
Experienced Support
24/7 ticketed email support
Secure Remote Access
Savvy technical support team
Server Management
Silver
Gold
Platinium
Diamond
Monthly Cost
$100
$200
$300
$400
Guaranteed Emergency Response Time
4 Hours
3 Hours
2 Hour
1 Hour
24x7x365 Monitoring & Automated Reporting/Alerting
Service(s) Availability Monitoring/Alerting & Automated Response
Event Log Monitoring & Alerting
Log File Maintenance
Drive Space Monitoring & Alerting
Backup Monitoring & Alerting
Printer Queue & Availability Monitoring
Server Patch/Update Management & Reporting
Managed & Monitored Anti-Virus or EDR Subscription
Unlimited Phone & Remote Control Support forCovered Systems – (Defined Applications)
User Account Administration
File Sharing Permission Administration
Security Administration
Cloud Backup Subscription
Unlimited Phone and Remote Support for Covered Systems (All Supported Applications)
Monthly Scheduled On-Site Maintenance
1 Hour
24/7 Emergency Support
Unlimited On-Site Support for Covered Systems
Updates / Upgrades / Add-Ons / Patches for All Applications
Build foundations for long-term success and improve the way your teams work together.
Schedule a consultation with Inflection Point today.
